Return & Refund Policy

# Return & Refund Policy

Last Updated: August 13, 2026

Thank you for purchasing from Curafia. We want you to have a clear and positive experience when purchasing our digital educational resources.

Digital Products

Curafia provides digital educational products, including worksheets, activity packs, flashcards, curriculum resources, and other downloadable learning materials.

Because our products are delivered digitally and can be accessed or downloaded after purchase, **all sales are generally final and non-refundable once the digital product has been delivered or made available for download.**

Refunds

We do not normally provide refunds for digital products after the customer has received access to the purchased files.

However, we may consider a refund or another appropriate solution in exceptional circumstances, such as:

The purchased file is technically defective or corrupted.

The customer received an incorrect product.

A significant technical problem prevents access to the purchased product and we are unable to resolve the issue.

The same product was accidentally purchased more than once.

Refund requests should be submitted as soon as possible after the issue is discovered.

Product Issues

If you experience a problem with a downloaded file, please contact us before requesting a refund. We will make reasonable efforts to provide a replacement file, corrected file, or another suitable solution where appropriate.

Duplicate Purchases

If you accidentally purchase the same digital product more than once, please contact us with your order information. We will review the transaction and determine an appropriate solution.

How to Request Assistance

To request assistance regarding a purchase, please contact us through the contact information provided on our website.

Please include:

Your name

Order number

Product name

Description of the issue

This information helps us review your request efficiently.

Processing of Approved Refunds

Where a refund is approved, it will normally be processed through the original payment method, subject to the procedures and processing times of the relevant payment provider.

Changes to This Policy

We may update this Return & Refund Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

If you have questions about this Return & Refund Policy or need assistance with a purchase, please contact us through the contact information provided on our website.

Website: https://curafia.com

Email: Rafiaameer7869@gmail.com